Boycotting Fed Ex
You may all recall my experience with Federal Express failing to deliver a package on time for a dental appointment.
Now it seems that I am not eligible for a refund because weather problems caused the delay. That would be ok, except that the package wasn't a few hours late, but instead was a day late, and Federal Express never advised anyone of the potential for a delay. Had they, I would have used a courier.
Hopefully, a letter to the president of the company will suffice, but in the meantime, I will ask my credit card company to reverse the charge. Also, the trust that Federal Express had built up over the years has been exhausted. Unless the matter is resolved to my satisfaction, I will not use the company again.